DELIVERY & PICKUPS 7 DAYS A WEEK

Shipping policy

Shipping & Delivery Policy

 

Processing Time

All orders are processed 24 hours before the delivery date.

 

Local Delivery Rates

Delivery rates to Montreal and the greater area are between $12 and $20.

 

Delivery Time

Deliveries are made on Wednesdays, Fridays, Saturdays, and Sundays between 9:00 a.m. and 2:00 p.m. We will contact the recipient via text message with the phone number you provided at checkout on the day of the delivery to notify them of the estimated time of arrival.

 

In-Store Pick Up

Local pick up is not available at this time.

 

Canada-wide Shipping

For shipping across Canada, please contact us by email at info@alatable.ca

 

How do I check the status of my delivery?

We will contact the recipient via text message with the phone number you provided at checkout on the day of the delivery to notify them of the estimated time of arrival. If you placed an order and are not the recipient, please email us for an update at info@alatable.ca.

 

If you have not received your order within 5 hours of receiving your text message with the ETA, please email us at info@alatable.ca.

 

Refunds, returns and exchanges

All orders placed on our website are non-refundable. For more information, please read out Refund and Returns Policy (hyperlink to page).

 

In the event that your order arrives damaged in any way, please email us at info@alatable.ca with your order number and a photo of the items condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please do not hesitate to contact us at info@alatable.ca.